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The Art of Table Setting
"Listen to Your Eyes"
The magic of the wine glass
An act of communication
THE POWER OF ACKNOWLEDGEMENT IN HOSPITALITY
Increase revenues: manage your hotel like a beehive
NEW BOOK RELEASE: "THE ART OF BUTLING" !
Leading by example
Amsterdam Hospitality Boot Camp
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The Toothbrush; NOT for brushing teeth!
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5-star hotel: no guarantee for 5-star service
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Polishing shoes: it’s a form of art.
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