NEW BOOK RELEASE: "THE ART OF BUTLING" !Published by: Hugo Mechelse
Published on: 14-10-2015 10:40 AM
Pageviews: 4837
Published on: 14-10-2015 10:40 AM
Pageviews: 4837
The ‘must have’ book for every personal service provider: 'The Art of Butling'. This 347 pages thick practical guide for butlers and personal service providers is full of detailed information on the profession; tips, tricks, backgrounds, procedures, etiquette etc. It is all there to prepare you well, to enhance your skills and to make you aware of the impact you have on the life of those you are working for. But also of the contribution you have to the comfort of their private life, as well as what is in it for yourself.
My passion is to enrich the world with better personalised service and I want you to excel in this. That is why I wrote this book. You can order the book by sending us an e-mail. The price is € 35,00, (excluding delivery cost).
Related articles
06
2017
12:37 PM Hugo Mechelse
The Art of Table Setting
Table setting is one of the perks for a butler to do. Not only because it is fun, but also because the huge contribution you have to the enjoyment and comfort of the guest.
What looks simple and something everybody can do, in fact needs practice and a lot of traits by the staff.
23
2017
9:03 AM Hugo Mechelse
"Listen to Your Eyes"
This is the very reason why I regularly visit a contemporary art museum: to get inspired. Recently I visited the new private museum Voorlinden in Wassenaar, The Netherlands, and saw this light-art by Maurizio Nannucci......
12
2017
7:59 AM Hugo Mechelse
The magic of the wine glass
How else can we enjoy a good wine than in a suitable glass. Most people make a classic combination here; the big glass for the red wine, the small one for white and the flute for the champagne. But there is much more to it than just these three options. It is always a joy to have an open mind and experience new thoughts and developments…...----
05
2017
3:08 PM Hugo Mechelse
An act of communication
Communication is possibly the most difficult and most underestimated aspect in providing service. This does not only account for hospitality but also for a private environment. Good communication can save you from a lot of challenges, calamities or just ‘lost of trust’.
26
2016
12:45 PM Hugo Mechelse
THE POWER OF ACKNOWLEDGEMENT IN HOSPITALITY
‘Don’t forget, a person’s greatest emotional need is to feel appreciated’
[H. Jackson Brown (American author best known for his inspirational book)]
Two words should strike you here: ‘emotional’ and ‘appreciated’. For these two words are so much the core of today’s hospitality. We have entered the era of ‘experiencing’ already for some time now but often fail to find the keys to evoke that long sought after sustainable basis within our organisation. Very often it lingers, and is relying on the qualities of some of our staff members who have ‘something’ that makes their heart tick.
08
2016
11:09 AM Hugo Mechelse
Increase revenues: manage your hotel like a beehive
​Who has opted for increasing revenues as part of your plans for this year? Who has put the experience of the guests upfront? Who is looking for augmenting their word-of-mouth promotion?
27
2015
4:20 PM Hugo Mechelse
Leading by example
First rule in especially the hospitality should be to always to walk the talk. Do you discriminate in engaging with your guests? Some you ignore and others get a nice smile and small talk? I understand that you have to make choices. Your time is limited and you have to earn money. But that is not the point.
28
2015
9:17 AM Hugo Mechelse
Amsterdam Hospitality Boot Camp
One day, One trainer (butler), max. 15 participants!
Because your performance as a hospitality professional, be it in a hotel, restaurant, company, or at a fair or an event, is crucial for the wellbeing of your guests and image of your company. We care and we feel responsible and committed to enhance the image of the hospitality in Holland. The Boot Camp will: boost your self-confidence, hospitality traits, mindset and practical skills.
11
2015
1:17 PM Hugo Mechelse
Amsterdam Hospitality Boot Camp
One day, One trainer (butler), max. 15 participants!
Because your performance as a hospitality professional, be it in a hotel, restaurant, company, or at a fair or an event, is crucial for the wellbeing of your guests and image of your company. We care and we feel responsible and committed to enhance the image of the hospitality in Holland. The Boot Camp will: boost your self-confidence, hospitality traits, mindset and practical skills.