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Latest posts

• The Art of Table Setting
• "Listen to Your Eyes"
• The magic of the wine glass
• An act of communication
• THE POWER OF ACKNOWLEDGEMENT IN HOSPITALITY
• Increase revenues: manage your hotel like a beehive
• NEW BOOK RELEASE: "THE ART OF BUTLING" !
• Leading by example
• Amsterdam Hospitality Boot Camp

Most commented

• The Toothbrush; NOT for brushing teeth!
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• 5-star hotel: no guarantee for 5-star service
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• Polishing shoes: it’s a form of art.
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